Privacy Policy

Articles is operated by Mutter Voice, LLC ("we"). This policy explains what we collect when you use Articles by text message or on this website, and how we use it.

What we collect

• Your mobile phone number, which is your account.
• The messages you send us, including the links you share and the questions you ask.
• The articles we read for you and the audio, summaries and transcripts we create from them.
• If you unlock a shared listen as a guest: your phone number, which listens you unlocked, and when you agreed to our Terms and this policy (and which version).
• Technical data: your IP address (to prevent abuse of login codes) and a few cookies that keep you logged in, remember a verified guest number, and recognize your browser for your own listening links. We don't use advertising or cross-site tracking cookies.
• Basic usage and billing information if you subscribe (payments are processed by Polar, our merchant of record; we never see your card number).

How we use it

• To read the articles you send, create audio versions, answer your questions, and text you replies and listening links.
• To run your account and guest listens: login codes, plan and guest limits, and billing.
• To keep the service working and secure, including rate limits that stop text-message fraud.

Text messaging

You start receiving texts by texting (855) 624-0922, or by entering your number on our website and agreeing to get texts (for example, to unlock a shared listen). We only text you about things you asked for, like codes, your audio, and reminders you set. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, and HELP for help.

We do not sell, rent or share your phone number or text messaging opt-in data with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.

Service providers

• Twilio sends and receives our text messages.
• OpenAI reads article text and your questions to write summaries, podcast scripts and answers, and generates the voices. Under OpenAI's API terms, this data isn't used to train their models.
• X: we request posts and articles you send us from the official X API. If it's unavailable, we use FxTwitter, a public service that returns the same post. Only the post's link or id is sent to them, never your phone number. For other links we fetch the web page directly.
• Vercel and Neon host the service and its database. Polar processes payments.

These providers process data on our behalf and may not use it for their own marketing.

Retention and deletion

We keep your articles, audio and messages while your account is active so you can listen again. When a post is deleted on X (or its account goes private or is suspended), we delete the article and every audio made from it, usually within a day. Login codes expire after 10 minutes. To delete your account or guest record and its data, email support@muttervoice.com or text (855) 624-0922 asking us to delete it, and we will remove it.

Contact

Mutter Voice, LLC · support@muttervoice.com · text HELP to (855) 624-0922